BN
Bradley N
1 reviews | Active since Aug 2022
14 Mar 2023, 14:52
Poor service
Just had the worst experience in the ABSA Bank branch situated in belhar Airport mall. Only 2 consultants available to service clients. 1 consultant in the offices and the other is able to assist customers...for an entire hour, only 3 people was served and plus minus 15 people waiting in a queue. The service at this branch is really bad
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Absa's replyOfficial
14 Mar 2023, 15:16Dear Bradley Nble.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your Account or ID number to enable me to investigate further, upon receipt of this information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer Care
Basani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your Account or ID number to enable me to investigate further, upon receipt of this information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer Care
Basani Hlungwane
Absa's reply14 Mar 2023, 15:16
Official
Dear Bradley Nble.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your Account or ID number to enable me to investigate further, upon receipt of this information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer Care
Basani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Kindly provide me with your Account or ID number to enable me to investigate further, upon receipt of this information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer Care
Basani Hlungwane