Poor service

I had funds put on hold in my business account. Absa did not phone me or contact me via email to say what amounts and for what the funds were placed on hold for. I had to call in myself and verify these details so I could send me evidence into absa so they could put the funds off hold. It has now been 4 weeks since I sent my evidence in and about 2 months since the funds were put on hold and not one phone call or email have I received says that its been cleared up or if more info is needed.

This is shocking service and I am not happy.