1 reviews | Active since Jul 2017
Poor Service
<p>I am truly disgusted in the service that I have received from Absa,<br />Yesterday at about 17:30 I went to draw money at the ATM, I did the full process<br />And only received Half the amount that I have requested and when I checked my bank account and<br />the notification the full amount that I have selected was taken. I immediately called the number on<br />the ATM to explain what has happen they informed me that they can’t assist as this is only for general<br />enquires and I need to go into the branch. They closed the Absa branch closest to my work, I called the<br />Plumstead branch this morning explaining the situation and they advised me that I need to come in so<br />that they can open an investigation. Firstly I’m already irate as I had to call in and speak to different people<br />and secondly for me to come in for an issue with your ATM is an inconvenience to me, I checked my account and the amount has not been reversed<br />And I’m still short of my money. I want this resolved immediately.<br /> <br />You can contact me on ********** between 13:15- 13:45</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
i still havent received any feedback and i have provided my email address and contact number.
Please resolve this issue and provide me with feedback.
i still havent received any feedback and i have provided my email address and contact number.
Please resolve this issue and provide me with feedback.
can someone please call me or email me
can someone please call me or email me
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