ND
Noluthando D

1 reviews | Active since Jul 2013

02 Aug 2017, 09:35

Poor service

<p>I've been receiving bad service from absa, I'm not impressed and I've been a client for over 15year. There branches close early and now I have to go all the way to the airport as it is the only branch that's open till late. Their online services is also not on par. Banking should be made similar in really not impressed. money just disappears from my account, when money is transfered it takes more that three working days for it to relect. The call centre agents are also not assisting us much. I'm really not a happy client right now </p>

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Replies (1)
Absa
Absa's reply02 Aug 2017, 11:18
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,