Poor Service

<p>I am with ABSA Home Insurance for almost 18 years and have only made use of the Insurance on an ad-hoc basis, when a geyser gives problems. Now I have since 2011/12 have an issue on wet walls, rotten wooden floors as a result of some sort of leakage ex both bathrooms. ABSA appoints their assessor with their plumbing company and reject my claim for basic lack of maintenance!! Maintenance for something a homeowner can not maintain, due to being poor waterproofing under the floor line. ABSA ignores my claim. Does not pay attention to my needs.</p>