1 reviews | Active since Jul 2016

01 Jun 2017, 10:41

Poor Service

<p>I was at the bank (ABSA mall@reds) yesterday to close an account, however today a debit order still went off my account into this closed account. Should it not be standard procedure when closing an account to cancel any stop orders/debit orders going off? Or atleast ASK if there's any stop orders/debit orders that need to be cancelled! Really! I've also just had a baby and cannot drive up and down to the mall because of others 'mistakes' please I need this corrected as soon as possible.</p>

0
Replies (1)
Absa
Absa's reply01 Jun 2017, 14:30
Official


Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,