CE
Christo E
1 reviews | Active since Dec 2019
02 Dec 2019, 14:13
POOR SERVICE
Good day.
I just opened an account at absa bank. I want to make a international payment but did not succeed. The problem however I have is the following:
I just got back from the back and wanted to log onto my absa banking app... Now all of a sudden the does not want to accept either my finger print or my pin number.
I don't know what is going but this is the worse customer service I have ever experienced!! How can the app work and then the next... It doesn't work anymore.
Please do note... I opened my account at the ABSA BRANCH - BARBERTON at the Pick n Pay centrum.
I expect some feedback. Thank you
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
02 Dec 2019, 15:05Dear Christo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Dec 2019, 15:05
Official
Dear Christo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
