TR
Trudy R

1 reviews | Active since Nov 2016

14 Mar 2017, 14:09

Poor service

<p>I opened a cheque account at the Absa Durban branch on the 09 March 2017 the was told by the consultant that my debit orders would still go off for the month I March on my savings account and from April it would be debited of my cheque account only to find out now that my debits will now be deducted from the cheque account </p> <p>I explained thoroughly to the consultant that my salary will not go into the cheque account for March as the cut off date was prior to me opening the account </p> <p>It is highly infuriating that now the debits that are meant to go off will be unpaid due to no funds in the account even after explaining to her to only switch the account for next month leaving my newly opened account in debt</p> <p> </p>

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Replies (1)
Absa
Absa's reply15 Mar 2017, 09:57
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,