RA
Roy A

1 reviews | Active since Sept 2014

07 Apr 2015, 14:52

Poor Service.

Service at the Ballito branch of ABSA gets worse by the day. Waited 20 minutes in a queue to-day with no end in sight before I walked out without doing my transaction, 11 service points and only 5 operating. My complaints over the months and suggestions that more staff be employed, ignored. Wonder what Maria Ramos earns millions for - certainly not providing efficient service.

0
Replies (1)
Absa
Absa's reply08 Apr 2015, 15:56
Official
Hello Arthurroy,


Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,