Poor service

Item: Absa
Rating: 1
Author: Mantsie M

Extremely poor client service. It has taken them two(2 months) to settle my our claim.In November, storm damaged the roof , that has resulted in the ceiling and wooden floors being damaged. They have NOT paid as I type this!!!

Helpful (0)

Replies (3)

Absa's replyOfficial

18 Jan 2022, 14:10

Dear Mantsie

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

Regards
Pravesh Bejay

Absa's reply18 Jan 2022, 14:10

Official

Mantsie M's updateReviewer Update

18 Jan 2022, 15:59

I have just send you the ID number as requested. Our claim is handled by your outsourced company BroLink THEY ARE USELESSS!!!

Mantsie M's update18 Jan 2022, 15:59

Reviewer Update

I have just send you the ID number as requested. Our claim is handled by your outsourced company BroLink THEY ARE USELESSS!!!

Absa's replyOfficial

18 Jan 2022, 16:07

Dear Mantsie

Thank you for the information. Feedback will be provided in due course.

Regards
Pravesh Bejay

Absa's reply18 Jan 2022, 16:07

Official

Dear Mantsie

Thank you for the information. Feedback will be provided in due course.

Regards
Pravesh Bejay