Poor service
<p>On 16 dec 2016 i made a cash deposit at one the atm s at absa paarl mall. I reported it right away and went to the branch on 17th. They reported it to whoever and gave me a notice with ref no. On the documet it states that the problem will be resolved within 4 working days wich is not over yet. I have been using atm deposit since it was created so i know what to do. I ve been with the absa group since 1975. I just need to know why something like this is not attended to sooner. This is my money and the bank made the the mistake. I am scared to use the atm again. Please prople who read this. Be carefull to use absa atms for deposits. Absa service is getting worst by the day </p>
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Replies (1)Absa's replyOfficial
22 Dec 2016, 08:19Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your ID or account number to enable me to assist.
Regards
Claudette
Best regards,
Absa's reply22 Dec 2016, 08:19
Official
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your ID or account number to enable me to assist.
Regards
Claudette
Best regards,
