1 reviews | Active since Dec 2016

21 Dec 2016, 19:45

Poor service

<p>On 16 dec 2016 i made a cash deposit at one the atm s at absa paarl mall. I reported it right away and went to the branch on 17th. They reported it to whoever and gave me a notice with ref no. On the documet it states that the problem will be resolved within 4 working days wich is not over yet. I have been using atm deposit since it was created so i know what to do. I ve been with the absa group since 1975. I just need to know why something like this is not attended to sooner. This is my money and the bank made the the mistake. I am scared to use the atm again. Please prople who read this. Be carefull to use absa atms for deposits. Absa service is getting worst by the day </p>

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Replies (1)
Absa
Absa's reply22 Dec 2016, 08:19
Official
Dear Customer Thank you for bringing this matter to our attention. Kindly provide me with your ID or account number to enable me to assist. Regards Claudette

Best regards,