Poor service

<p>I have recently app**** for an ABSA Chacque Account and Platinum debit card.</p> <p> </p> <p>in order to get one I had to submit paid up letter to prove I don't owe vodacom or direct axis any money. I asked for airport lounge access to be activated.</p> <p> </p> <p>I just pulled into the premier lounge at OR Tambo to find that the service had not been activated after the consultant said that it was. When I call the help line they transfer me to the dragon pass call center who say they have no information on me.</p> <p> </p> <p>I cant get an overdraft or take out instant loans after I proved that I have a clean credit record. The call centers just trafer the calls to any random departments to avoid having to deal with the problem. Can anyone at ABSA please help?</p> <p> </p> <p>Thank you very much.</p>