Poor Service

<p>I am disgusted with the service levels of ABSA. They call for meand it was not me that answered the phone; they tell my sister that I have app**** for a loan. Once I go on the phone, they hang up. I then contacted the ***** department who tell me that I would need to go to the police station and create and affidavit. I made it quite clear that I did not apply for a loan and wanted this cancelled. I received no assistance from the 1st individual and asked to speak to a manager. I had to hold on the line for a further 10mins before he came on the phone. His dismissive attitude toward my complaint annoyed me and I feel that ABSA does not take people's finances seriously. Going to now move bank accounts!!!</p>