mH
michael H
1 reviews | Active since Aug 2013
28 Mar 2023, 08:26
Poor Service
My elderly mom requested I assist her cash in some of her ABSA shares @ ABSA Equity and despite having sent four emails over the last three weeks to seek guidance on the methodology to do so I have not had the courtesy of any reply whatsoever
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Absa's replyOfficial
28 Mar 2023, 08:57Dear Michael
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply28 Mar 2023, 08:57
Official
Dear Michael
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care