Poor service

<p>I have been trying since the beginning of October to get a valuation done on my home from ABSA. the bond is also with ABSA. I have been working through my allocated private Banker to get this done. Up to today, I still sit in the dark, not knowing when what will happen? The valuation is quite crucial for me, but does not seem to be crucial for ABSA. Please give me a Private Banker that can get things done for me, I cannot continue like this!</p>