POOR SERVICE

<p>I advised ABSA yesterday that they must order a new credit card for me as I lost my card. I went to ABSA in George and was helped. My account was blocked ,but funds can be transferred into the acoount ,but not out of the account or no payments can be made via internet banking. After several calls was made to ABSA credit card division and after the third person I spoke to I was informed I will get a new number as this process must run overnight and I will be able to do transactions on this acoount as today. This morning it was still not working and after calling the call centre again I was informed it will take three days. I went to the branch and was helped and all the accounts was linked again and was told I can do transactions onthis account. I tried now to transfer funds via internet but I was still not able to do it. I called the branch to speak to somebody to help me ,but the receptionist Richard had sort of stories that he can not transfer my call to the lady that helped me at the information desk. I then ask him to speak to somebody else but he had a lot of stories.This is really poor service as I have no access to my funds.</p>