Poor Service

<p>I went to Forest hill Absa in july and paid up my credit card and they promised me that they wont be deducting monthly premium from my cheque accout as i have paid up credit card.. To the suprised in August they submitted debit order of R300 for my credit card luckily there was no money in my account as i know that i have paid up my Absa credit card ,but the bank is charged me for the unpaid debitt order for my credit card even if its not my fault. I called the customer care and spoked to Reabetswe which she promised me that someone will call me but it never happen and she just apologise that they tried to deduct money even though i have paid up my account, My question is why am i paying for the charges while as its not my mistake ? September i paid for those charges and i want it to be returned back to my account as its not my fault</p>