POOR SERVICE

<p>ABSA rewards are currently running a cash reward offer with sun international. The offer states that you have to call central reservations, book and pay with your ABSA card. As i am very busy, my wife called and made the relevant booking for our stay in July at Suncity via central reservations. When sun international sent us the form to authorise the use of the credit card, i signed and submitted the form as i am the card holder. At the end of the month when i did not get any cash rewards credited to my account, i contacted the call centre and was told that i will not be getting a cash reward merely because my wife called and booked and used her name as a reference. I have been a loyal client for more than 20 yrs and am truly disappointed at the service I have received!</p>