POOR SERVICE

<p>Had a personal loan with Absa Personal Loan Division. Paid off, the loan well before the actual term. I got the settlement agreement from the bank and made the relevant payment. thus was told the loan account is closed.</p> <p>I still get debited the sum of R300 from my Account.</p> <p>After enquiring via reference ********** 395, am told to visit the bank and rectify the error. Why should I do the task of the financial institution??? </p> <p>Am surprised with ABSA! We should be encouraging society to pay off its debit! </p> <p> </p>