1 reviews | Active since Jul 2016
poor service
<p>I settled my avaf account on 25/06/2016. To date the account is still open. I require the log book urgently to transfer ownership from absa to my name and then the new owner. All I get is excuses when I call absa vehicle finance. As an ex staff member this is disappointing. I need to transfer ownership within 21 days. I am also worried about penalities that will be incurred due to Absa's poor customer service. </p>
Today a debit for my old car went off. Due to your bad customer service I have to pay for a car I no longer own. I don't want to hear excuses about getting my money back.
Today a debit for my old car went off. Due to your bad customer service I have to pay for a car I no longer own. I don't want to hear excuses about getting my money back.
Best regards,
Best regards,
My AVAF has now been closed and the money returned for the debit. However no has mentioned anything about trying to get the log book to be sooner.
My AVAF has now been closed and the money returned for the debit. However no has mentioned anything about trying to get the log book to be sooner.
I received my logbook today. Thank you for finally sorting it out. But one should not need to complain inorder to get service
I received my logbook today. Thank you for finally sorting it out. But one should not need to complain inorder to get service
Best regards,
Best regards,