Poor Service

<p>Keep trying to call AVAF to find out the procedure of extending my Service plan and add the amount to my vehicle installment.</p> <p>Called the Head Office and they keep refering me from agent to agent. Its been almost a week now that I have been calling but not getting help. Yesterday 22/06/2016 they put me on-hold for almost 40minutes. No one seems to know who can help me or how to help me.</p> <p>For a big bank like Absa, I am highly disappointed!!!...</p>