LM
Lawrence M
1 reviews | Active since Oct 2017
17 Jan 2020, 14:45
Poor service
Absa Maponya mall service is very poor more especially the consultants walking all over the place doing nothing,what about if it is month end. May someone from absa please assist with the best service from 12pm till 14:45 there's no service only two customer service consultant please help
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Absa's replyOfficial
20 Jan 2020, 13:07Dear Lawrence Makhubele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply20 Jan 2020, 13:07
Official
Dear Lawrence Makhubele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care