KE
Katrina E

1 reviews | Active since May 2016

09 May 2016, 17:19

Poor service

<p>ABSA bank in general offers poor service. I &nbsp;sent through a complaint to ABSA a week ago via email and although I &nbsp;received an automated reply I am still waiting for them to reply to me even though it clearly says that it will be rep**** to within 48hrs. I &nbsp;have even attempted to phone them buthave still not had my complaint sorted out. They are quick to put a track on my account and take money off and charge me bank charges but are no good at replying to complaints. &nbsp;It's not surprising that ABSA lose clients.</p>

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Replies (1)
Absa
Absa's reply13 May 2016, 05:55
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd