AM
Aluwani M
1 reviews | Active since Oct 2017
25 Feb 2019, 05:42
Poor service
I registered a hail damage claim to ABSA idirect on the 21st of December 2018,today is the 25 of February and my car is not fixed yet,I was told that Princess’s is responsible for my claim and Auto Prestine is the company that assists ABSA Idirect with hail damage,They only came on the 10th of January 2019 for assessment,I have since been waiting and nothing has happened so far,as soon as my car is fixed I’m leaving this ensurer,it just goes to show how serious they don’t take their clients.
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Absa's replyOfficial
25 Feb 2019, 11:53 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply25 Feb 2019, 11:53
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,