NM
Nokwanda M
1 reviews | Active since Nov 2018
04 Dec 2018, 11:31
Poor service
Today was load shedding from 9am till 11am. And now electricity came back at 5 passed 9. And we as customers are still waiting outside....the whole mall was operational... What happened to the back up generator in the 1st place. Now electricity is back but we are kept outside waiting
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Replies (2)
Absa's replyOfficial
04 Dec 2018, 15:40Dear Client
Thank you for bringing this matter to our attention and providing me with ID to log complaint. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention and providing me with ID to log complaint. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 Dec 2018, 15:40
Official
Dear Client
Thank you for bringing this matter to our attention and providing me with ID to log complaint. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention and providing me with ID to log complaint. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
05 Dec 2018, 09:59 Good day Miss Mzondo, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply05 Dec 2018, 09:59
Official
Good day Miss Mzondo, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,