MV
MINHAJBHAI V
1 reviews | Active since Jul 2018
20 Nov 2018, 10:07
Poor service
Hi, Once again absa bank disappointed me, I was ****** in Johannesburg cbd on 25 September 2018 so i phoned absa to block my credit card. One gentleman blocked it and informed me of R140 admin fee and told me they will call me back to arrange a new cards delivery as soon as possible . Till today I haven't received any call for my new credit card. I would like to ask absa what is the definition of "as soon as possible" in your dictionary and when will absa deliver my reissue of credit card, Any feedback from anyone welcomed, Please please please, Thanks, Minhaz,
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
20 Nov 2018, 12:52Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Nov 2018, 12:52
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
20 Nov 2018, 12:53Hi Minhaj Voraji
,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply20 Nov 2018, 12:53
Official
Hi Minhaj Voraji
,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
MV
MINHAJBHAI V's updateReviewer Update
20 Nov 2018, 13:30Thank you very much Daphne and please arrange earliest delivery as I need it for black Friday
MV
MINHAJBHAI V's update20 Nov 2018, 13:30
Reviewer Update
Thank you very much Daphne and please arrange earliest delivery as I need it for black Friday