Poor service

My account was restricted due to non apparent compliance with FIC Act<br> <br> I find this truly unprofessional as I submitted the documentation to my priority banker at the bedfordview branch.<br> <br> I also would like to state that my account was opened less than a year ago where I provided all the relevant documentation.<br> <br> I will be going into the branch to lodge an official complaint as this is appalling service!