Poor service

ABSA never fails to dissapoint. After many years of terrible service, standing un qeues for hours on end and then being told that they can't help me, I decided to switch to FNB. One visit to FNB and 15 min later I walked out with a brand new account. Now I had to close my account at ABSA, what a disaster. It took 4 visits to ABSA on 4 different days due to them having an excuse each time why it can't be closed. Absolutely fed up with their poor service and relieved beyond measure to finally be done with it.