POOR SERVICE

Item: Absa
Rating: 1
Author: Krean G

I have a personal account with Absa which is fine . I app**** online for a business account and provided all documents and also stated the nature of business which does not require an FSP certificate , however they insist that I do require that specific document . .. Then i was told to change the nature of business?? So i need to lie to open a business account ??

Helpful (0)

Replies (2)

Absa's replyOfficial

06 Dec 2017, 15:27

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply06 Dec 2017, 15:27

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Krean G's updateReviewer Update

07 Dec 2017, 08:29

I have been trying to get a business account opened with ABSA for almost 1 month now.. Its really frustrating for me to now move my accounts over to another bank . ****ed off ...

Krean G's update07 Dec 2017, 08:29

Reviewer Update

I have been trying to get a business account opened with ABSA for almost 1 month now.. Its really frustrating for me to now move my accounts over to another bank . ****ed off ...