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Expand all Print all In new window RE: C-***4 Refund [ ref:_00D1r1GluM._5005J8vB1l:ref ] Inbox

Credit Card Disputes Tue, Dec 29, 7:56 AM (2 days ago)

to me

Dear Tinyiko

We refer to the email about the disputed transaction.

For us to investigate your transaction, we will need the following information:

1. Transaction amount 2. Transaction date 3. Merchant name 4. Reason for querying the transaction

We await your reply and thank you for your cooperation in this regard.

Thank you for contacting us; we apologise for any inconvenience and sincerely hope that your dispute will be suitably resolved.

Should you have any more queries or require assistance, you may visit your nearest Absa branch or contact us via any of the following channels:

Telephone: *** Email: *** Website: https://www.absa.co.za/send-us-your-feedback/

Kind regards

Tebogo Tsoai Consultant: Disputes SHILETP011

--------------- Original Message --------------- From: Tinyiko Shilenge [***] Sent: 2020/12/21 2:58 PM To: *** Subject: Refund

This is getting ridiculous because the funds are already in my account just uncleared. It is so tiring because when I called I was not told about the other things you requesting.

ref:_00D1r1GluM._5005J8vB1l:ref

Tinyiko Shilenge Tue, Dec 29, 8:21 AM (2 days ago) ORDER NUMBER O*** Hi Tinyiko pertunia, we have received your order & are working on it Please call us on ***if you have any queries. Your order

Tinyiko Shilenge Wed, Dec 30, 10:48 AM (1 day ago) ---------- Forwarded message --------- From: Tinyiko Shilenge <***> Date: Tue, 29 Dec 2020, 8:21 am Subject: Re: C-***4 Refund [ ref

Tinyiko Shilenge <***> 9:46 PM (1 minute ago)

to Absa, Credit, complaints, Woolworths, me

Good day

I have attached the date that i have made an order till to date i have not received my money .

woolworths gave me a story that the bank has to release the funds. I called the bank and was told to go to the branch . The branch made me call online customer care which they requested an email till do date they keep asking me to send they same thing that is only received by they automated response not them , now i am asking myself what more i can do , this is not user friendly .

people wonder why we change when they failed to provide proper service

Regards

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Displaying 12-29-2020-12.39.22.pdf.