zM
zoe M
1 reviews | Active since Apr 2021
16 Apr 2021, 16:38
poor service
very poor service , never answers or return emails , a person is sent from one dept to the other , been more than 2months trying to get answers .i will never recomment this bank to anyone
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
19 Apr 2021, 10:17Dear Zoe, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply19 Apr 2021, 10:17
Official
Dear Zoe, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care