1 reviews | Active since May 2017

17 Oct 2017, 11:43

Poor service

I lodged a building insurance claim on 18 september and after a month a claim is still unresolved.call centre agents are not helpful.

0
Replies (1)
Absa
Absa's reply17 Oct 2017, 16:00
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,