PT
Priya T

1 reviews | Active since May 2012

21 Sept 2017, 11:32

Poor service

I closed my credit card with ABSA on 13/09/2017. I have been calling ABSA regularly to get my paid up letter. From the 13/09/2017 todate I have not received my paid up letter. Each time I call the call centre I keep getting told that it will be emailed to me within 48 hours. STILL NOTHING!!!!

0
Replies (1)
Absa
Absa's reply21 Sept 2017, 15:13
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,