MN
Marius N
1 reviews | Active since Sept 2017
20 Sept 2017, 11:54
Poor service
I logged an insurance claim with Absa building insurance,It has now been months since the claim but I still do not have a clear answer as to whether my claim has been approved or rejected. I have contacted them several times but the latest was 2 weeks ago they said that they do not have enough information from the assesor who came to my house in Feb 2017.Absa said that another assesor will contact me to do a assesment,2 weeks later and yet again no further response.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
20 Sept 2017, 12:24Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with an account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
Absa's reply20 Sept 2017, 12:24
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with an account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
MN
Marius N's updateReviewer Update
20 Sept 2017, 13:02Mm Nortje
ID:***
Claim number:*** and 36802.I do not know why Absa sent 2 claim numbers.
MN
Marius N's update20 Sept 2017, 13:02
Reviewer Update
Mm Nortje
ID:***
Claim number:*** and 36802.I do not know why Absa sent 2 claim numbers.
MN
Marius N's updateReviewer Update
20 Sept 2017, 13:04Sorry,my Id number sent was incorrect.
ID:***
MN
Marius N's update20 Sept 2017, 13:04
Reviewer Update
Sorry,my Id number sent was incorrect.
ID:***
MN
Marius N's updateReviewer Update
06 Oct 2017, 11:47More than 2 weeks later and still I do not have an answer from Absa on the outcome of my claim.worst service ever
MN
Marius N's update06 Oct 2017, 11:47
Reviewer Update
More than 2 weeks later and still I do not have an answer from Absa on the outcome of my claim.worst service ever