NG
Nomxolisi G
1 reviews | Active since Jan 2019
06 Jul 2020, 13:31
POOR SERVICE
I was on the phone for over an hour and still did not get assistance.
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Replies (1)
Absa's replyOfficial
06 Jul 2020, 14:35Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also need to know which department were you calling on which number and lastly what is it that you wanted assistance on.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also need to know which department were you calling on which number and lastly what is it that you wanted assistance on.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply06 Jul 2020, 14:35
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also need to know which department were you calling on which number and lastly what is it that you wanted assistance on.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also need to know which department were you calling on which number and lastly what is it that you wanted assistance on.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd