RT
Rajesh T
1 reviews | Active since Mar 2009
13 Jan 2023, 12:54
Poor service
Good day i was called yesterday to have my credit card upgraded and the guy mentioned that before i can accept the offer information will be e-mailed to me, however nothing was mailed to me and now i get a message on my app to approve a debit check for the new credit card
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Absa's replyOfficial
13 Jan 2023, 14:46Dear Rajesh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply13 Jan 2023, 14:46
Official
Dear Rajesh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayAbsa Bank Group Customer Care