JB
Johnny B
1 reviews | Active since Feb 2020
19 Aug 2026, 17:59
Poor service
Non response to complaints logged on their actionline address. Charging for a garage card I have previously requested to be cancelled as I have not had the card in 7 years. Next step Ombudsman
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
20 Aug 2026, 11:58Dear Johnny Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply20 Aug 2026, 11:58
Official
Dear Johnny Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe