Poor service

It is ridicules. ABSA service is just getting worse. Have u try to get a secondary card for u wife or children on a debit card. Now for more than 3 months there excuse is its a system problem. going in a new system and the problem don't get solved. I am a Private Bank client and its really frustrated that the bank don't provide a professional credible service. Now my wife's debit card is expiring and they can only issue a no name card for her to use. Pleas ABSA get your house in order, or tell you clients to rather go to a bank with proper service. Other people please be aware of this problem.