YG
Yogan G

1 reviews | Active since Jan 2011

05 Dec 2015, 07:35

Poor service

ABSA home insurance worst service ever, pipe burst about two weeks ago call logged at 08h00 am plumber arrives after 16h00 uplifts the paving and fixes the leak. Two weeks later the paving has still not been replaced. The call center sends out a contractor twice to the wrong address. To date the paving has not been repaired .

0
Replies (1)
Absa
Absa's reply07 Dec 2015, 14:18
Official
Hello yogang,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,