Poor Service

I went to the Absa bank across the road from where I work in Montague Gardens to cash a company check<br> The lady looked for the signatures on the signatory list but could not find the signatures <br> She then phoned our HQ to get the Cape Town number in order to confirm the check<br> Once the check was confirmed she again went to the signatory list and said she was unable to cash the check as the signature was not found after the check was confirm to be legit<br> <br> If i had gone to the Tygervalley branch they would have found the signature without any issue what so ever<br> Do the branches of Absa use different systems<br> Why can one branch find all the information and another not<br> <br> I find this very disturbing and very worrying <br> <br>