Poor Service

Good day <br> <br> On the 06/11/2015 I app**** for an Absa credit card with a R5000 limit ,I was contacted that the app has been approved and that I just needed to forward the supporting docs..after resending it 3 times I was contacted last week and advised that the app is being finalised...to date no response from Absa.<br> <br> I'm the one that always needs to send for an update, very disappointing.<br> <br> regards<br> <br> Boris