Poor service!!!!

Hi Im stuck in the USA and for some reason Absa blocked my Internet banking once again, its the 3rd time this has happened. I cant make international calls and only way for me is to get in contact with them is by mail. I sent a mail but with no response. I urgently need my banking app running again but nobody is helping me. According to the system i put my passcode in wrong 3 times, just tell me a better exuse next time Absa as this is always the reason!!!!!! I hate this bank now and def going to move everyting i got to another bank as this is just a joke. Oh, and i did notify them that i will be abroad.