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Dirk M
1 reviews | Active since Apr 2020
03 Apr 2020, 15:57
Poor Response From ABSA Stockbrockers
I am trying to open a trading account on the ABSA stockbrokers platrform. I have uploaded my FICA documents online and sent it to the *** and *** email addresses numerous times with no response. However on their disclaimer they say they answer all emails within 48 hours. I have also made countless phone calls to their number ***with no response.
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Absa's replyOfficial
06 Apr 2020, 07:37Dear Dirk Malan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Apr 2020, 07:37
Official
Dear Dirk Malan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care