KJ
Kobus J

1 reviews | Active since Oct 2019

04 Dec 2024, 10:53

POOR POOR POOR S.A SERVICE

ABSOLUTELY SHOCKING EXPERIENCE, TYPICAL SOUTH AFRICAN POOR SERVICE AND NO COMUNICATION. GOT A QUOTE FROM ABSA INSURANCE, ACEPTED THE QUOTE, WASS TOLD A TELEMATIX TRACKER WOULD BE INSTALLED IN MY VEHICLE JUST TO BE TOLD A WEEK LATER, THEY OPERATE IN CAPE TOWN AND CAN NOT DO THE INSTALATION IN WORCESTER?? HOW DOES A LARGE BANK/ INSURANCE COMPANY DO BUSINESS LIKE THAT??? OFFER SOMETHING THEY CAN'T PROVIDE?? SERIOUSLY THINKING OF TAKING THEM TO THE OMBUDSMAN.

ABSA IS THE WORST!!!

STAY AWAY!!!

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Replies (2)
KJ
Kobus J's update04 Dec 2024, 12:11
Reviewer Update
I AM TRYING TO CANCELL THE POLICY AS ABSA CAN NOT INSTALL THE TRACKING DEVICE SO THE POLICY IS NULL AND VOID. I CANNOT CONTACT, EMAIL, CALL ANYONE TO DO THENCANCELATION AND GET A REFUND!!!! I HAVE ALREADY TAKEN UP COVER WITH OUTSURANCE, I NEED MY MONEY BACK AS ABSA COULDN'T FULFILL THEIR CONTRACT!
KJ
Kobus J's update04 Dec 2024, 12:12
Reviewer Update
THE MATTER HAS BEEN REFERED TO THE OMBUDSMAN AS WELL THIS AM.