1 reviews | Active since May 2016

06 Dec 2017, 21:32

Poor Poor new internet and mobile banking

Well, recently ABSA, the most useless bank in RSA, upgraded and changed their mobile app for banking. This created chaos all the way, not nothing works. I dried countless times to log in, and nothing happens, it gives errors and "cannot connect to server". I delinked my mobile from the internet site on laptop and now even more sh%^&t prevails. I follow the online steps to manage/link new device and then the mobile app says the device is not linked and the online actions refer me back to manage devices and nothing happens online or mobile app. ABSA has finally when down the drain.

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Replies (2)
Absa
Absa's reply07 Dec 2017, 10:05
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update12 Dec 2017, 09:24
Reviewer Update
ABSA IS officially the worst bank in my view. Still nothing has been done to my problem and going to a branch is an freaking hassle with tellers who takes extremely long to assist the 20 members in the que at the help desk. Please send me statement of all my dept on all my accounts and loan, I want to go to other bank with better services and rates.