POOR, PATHETIC CUSTOMER SERVICE

<p>I've been a loyal Absa client for more than 25 yrs. I have a cheque acc with an overdraft facility and a savings acc. I have a joint homeloan with my wife at Nedbank because she's ex staff. I have no other uncesssary debt. I have an outstanding credit record or so I'm told by the person who made contact today from your call centre. However, my applicatin was declined because I do not have ENOUGH debt. How is this possible? Surely one should be in control of their finances!!! Both partners in a marriage cannot have credit cards and loans?? My application definitely requires some human intervetion from TOP Level Senior Credit Managers who assesses RISK and not just a PAYMENT PROFILE! How can I be PENALISED and BUL**** at the same time for not having BAD DEBT by my " Finncial Institution". Do you want my TAX no and DNA to make a proper as*****t? Honestly....... </p>