HN
Hans N
1 reviews | Active since Nov 2021
12 Nov 2021, 16:14
POOR OR NO CUSTOMER CARE
After 3 attempts my daughter's new account is still not FICa Went to Absa Mall#Reds and they did not want to assit me but sent me back to the origanal consultant at another mall. (he is the only person in the entire Absa that can help me) after the lady asked me if I seen the message on the ATM slip
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
15 Nov 2021, 09:04Dear Hans Van Niekerk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***9. Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply15 Nov 2021, 09:04
Official
Dear Hans Van Niekerk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***9. Kind regards,Rezona Louw Group Customer Care
Best regards,