poor /little or no customer service at all by this lady

Kenako Mall Port Elizabeth .Consultant by the name of Vuyolwethu Makhasi was very unproffessional

i came in this branch with my old disabled grandmother who had to wait 30 minutes before she can be assisted we had to wait . and this lady vuyolwethu makhasi was very little or poot customer service .

she firstly came up with to customer with an attitude to distinguish what customer queries are she attend everyone with a straight face and wasnt at all giving interest

when it was our turn to be serviced , she called us to her work station , and the customer that was there before us .she told her to not leave and sit here while she was going to assist us in the same booth.

i then ask her how is she going to service us while she has another client in the same table / booth she told me then if i dont want to be helped i should go back to the line .

i dragged my granmother with her wheelchair back to the line , because we didnt want to discuss her banking details with another client in line

please hire people that are well equiped and competent with customer service attributes . very dissapointed by the poor service from this big establishment jyst because of people that have attitude while working in the front line of the business

i so wish mangament can act upon such behaivours