PG
Pieter G

1 reviews | Active since Jun 2019

08 Jun 2020, 10:59

Poor help

Im not very happy with absa at this stage. Im running a company and due to covid 19 customers did not pay me. And i need to pay my suppliers to move forward. My personal banker told me i have been approved sent motivation etc. All of the sudden there are problems. Im loosing hope with absa feels like during this covid 19 they are not helping us as business owners to get back on our feed.

0
Replies (1)
Absa
Absa's reply08 Jun 2020, 11:36
Official
 Dear Pieter
 
Thank you for bringing this matter to our attention. Kindly provide us with your account number where you requested for Payment Relief on so we can log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,