TN
Trida N
1 reviews | Active since Jul 2009
15 Sept 2017, 16:00
Poor feedback and response time
I have been trying to get Absa to activate RVN on my account. I changed my phone and did a sim swap. Since then I have not been do internet banking.
Last week I received an email acknowledging my complaint. Today I have just received an email asking me to provide information that I had already provided to Daphne le Grange. I don't know what else I need to do to get this resolved.
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Absa's replyOfficial
18 Sept 2017, 13:02Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply18 Sept 2017, 13:02
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,